Boy do they look ugly on me!!! Don’t buy from the company www.fredericks.com. And the credit want even for the amount tge owed me! I placed an order and chose overnight shipping. Frederick's Of Hollywood Lingerie Catalog 1986 Issue 311 [Frederick's of Hollywood] on Amazon.com. General Questions. Tried messaging Customer Service on the website... no response. Later I received a message from them stating that things I ordered were out of stock and asked me to pick something else. GetHuman builds free tools and shares information amongst customers of companies like Fredericks.com. They are not recognized by the BBB and I have filed a report on them. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it. Was shipped half order. Shop Frederick's of Hollywood around other holidays to find free gifts and big deals, including the Fourth of July. Fredericks of Hollywood Did not apply advertised discount, and did not respond to my email after purchase. I have about 6 of their corsets and love them. On January 21st, I placed an order through fredericks.com and was quoted a delivery of February 1st. You can find contact details for Frederick's of Hollywood above. The woman I spoke to on the phone did not help and did not care. Telephone Number: +1 (844) 399-4364 Email Address: support@fredericks.com. Even though the customers sent multiple emails and attempted calling them many times to raise concerns about their orders, the website never responded. I ordered and paid the overnight shipping. In short, the two companies are not related. There is some slight activity coming from this company when it comes down to resolving complaints, but so far it's neither timely, nor relevant. They sell the breast petals at Macy's and other dept stores as well. Then not even able to rectify the situation for me? Called the number for CS online... no response, went to voicemail. Why charge for overnight shipping when u do not get it? The Fredericks Company Remains Open - Check for the latest COVID-19 updates Learn more Filed dispute with credit company since Frederics won't respond emails, won't answer the phone and simply ignore customers. So I decided to try on some of their bras. Besides calling, the next favorite option for customers looking for help is via Online Help for Customer Service. Ok, it's slow, but my order never arrived. Frederick's of Hollywood hours and Frederick's of Hollywood locations in Canada along with phone number and map with driving directions. Frederick's of Hollywood public holiday sales. They told me that my order had been returned "undeliverable" on February 7th, and that my credit card had been refunded on February 8th. READ ALL THE FINE PRINT WHEN YOU SHOP ONLINE. Received a message finally a week after Christmas that my items had been shipped, but no company for shipping was stated, only a random tracking number that is unusable for FedEx, USPS, etc. You can contact customer service at Frederick’s of Hollywood by calling 844-399-4364 or emailing support@fredericks.com. All rights reserved. So far they've taken about $50 USD, 4 weeks to "ship" my order, and 2 weeks to ignore my questions and complaints. Our live chat hours of operation are: Monday - Sunday 7:00 AM - 8:00 PM Pacific. Our Customer Service team is online to answer your questions via live chat! The sales lady was awesome. Rather than trying to call Fredericks.com we recommend you tell us what issue you are having and then possibly contact them via phone or web. By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions. There was no point in even ordering from them in the first place. Unemployment Compensation Florida Phone Number. BEWARE!!! This is unacceptable. Fashion & Sizing Information. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. By February 6th, I still had not received my merchandise. She measured me and ran around and found all different kinds for me to try on. The phone just rings, no answer, no voicemail, nothing. We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Ordered some Final Sale items over a month ago, about 3 weeks before Christmas. Frederick's Of Hollywood Lingerie Catalog 1986 Issue 311 I asked if he could overnight the package and he refused. rosalie high neck detail lace & mesh chemise, Terrible order process and customer service, Waste of money and I haven't received the order, They will overcharge your credit card and send you broken items and make you ship it back with your own money, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. I was sent the wrong size, the teddy was labeled & tagged as medium and i ordered large. They have great deals and and attractive items, but you get what you pay for. Customer Rating No reviews yet. promotion codes at fredericks.com can be obtained by you. I have received nothing of the sort. Frederick's Of Hollywood Group Inc corporate phone number: (212) 798-4000. They refuse to either!!! This is all complete [censored]. Frederick's of Hollywood seasonal sales. They told me to feel free to replace my order at any time. If you look at our Verizon FiOS Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. It takes no sweat to bring what you want home by spending less money. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it. Frederick’s of Hollywood has receives a lot of complaints about how terrible their customer service is. Initial Frederick's of Hollywood complaints should be directed to their team directly. Promoted articles Or take a look at the Samsung Phone Number page. I order a Fredericks catalogue for 3 dollars with my credit card. I was first connected to a woman who could barely speak or understand english. I sent emails and after a week of no response to 3 emails decided to call. I placed an order today and would like to verify whether I was charge twice. I paid for a fast shipping, but they shipped my order with stupid USPS. navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Verizon FiOS or Samsung. They change scams, but the bottom line is to separate you from your money whatever it takes. Unsure what size the panties were, they had the tag cut off. Their support doesn't give a crap about this situation. Frederick's of Hollywood has a consumer rating of 3.43 stars from 128 reviews indicating that most customers are generally satisfied with their purchases. We've created these shortcuts and apps to try to help customers like you (and ourselves!) Ordered 5 bras for a Christmas gift, paid expedited shipping. Where' my order? Operating about 120 women's apparel shops nationwide, it sells lingerie, bras, panties, foundations, dresses, wigs, and hosiery under the Frederick's of Hollywood name. The business was started by Frederick Mellinger (inventor of the push-up bra) in 1947. They got money and started to tell lies and blah-blah to the buyer. Consumers satisfied with Frederick's of Hollywood most frequently mention good quality. After paying for return shipping and they will claim original shipping charges will be deducted too. Shipping Information. In total, Fredericks.com has 1 phone number. Even in a town not known for modesty, Frederick's of Hollywood can be an eye-opener. Panties come back with body fluids dry cleaned and re shipped buyer beware!! Evidently, it was buried in their disclosures, but I have yet to find it. I couldn't even put items on they were so small and flimsy. Frederick’s of Hollywood will accept returns that are received back to our warehouse within 90 days from delivery date for a refund or store credit. On January 23rd, I received notification that my package had shipped, and my credit card was charged. ... Avg. While 800-323-9525 is Fredericks.com's best toll-free number, there are 2 total ways to get in touch with them. Frederick's of Hollywood - Taylor 23000 Eureka Road, Taylor MI 48180 Phone Number: (734) 374-0835 I ordered a bra and nightgown Was charged to my credit card June **th . their customer service number is long distance! I had to call more ham once and wait on hold for 30 minutes before anyone would answer and when the call was finally answered I was told the order was already in the warehouse and there was nothing that could be done. Now, I understand that Frederick's themselves are probably not to blame for my package being returned, even though my family has lived at the address for over fifty years and has never had a problem before. Please respond. While 800-323-9525 is Fredericks.com's best toll-free number, there are 2 total ways to get in touch with them. Sharing is what powers GetHuman's free customer service contact information and tools. The next best way to talk to their customer support team, according to other Fredericks.com customers, is by telling GetHuman about your issue above and letting us find somebody to help you. It is absurd to still be charged shipping for a damaged item, even if they refund the purchase price. Apparently, they handle billing for something like 80 other stores that do the same thing. navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Verizon FiOS or Samsung. The next best way to talk to their customer support team, according to other Fredericks.com customers, is by telling GetHuman about your issue above and … It just arrived, wrinked as can be with a tear down the front. Then I was transferred to a man in customer service who condesendingly repeated that they could NOT reimburse me the original shipping, even though the item is damaged. They will be broken, cheap quality items. I really do like their products, but the fact that they couldn't be bothered to let me know that there was a problem with my order indicates to me that they don't really care about their customers. I went to Frederick's because they were $2 cheaper than Victoria's. Frederick's of Hollywood may not have a customer service phone number, but you can speak with a representative by live chat or email by visiting the Contact … Calling the Fredericks.com number above should go right to a real human being. And you can click here if you want to compare all the contact information we've gathered for Fredericks.com. I called FOH and they told me, "tough luck, you only have 3 months to do a return, period, no exceptions!!!." FOH has the worst customer service! Never an offer to even cover my shipping at all? They were offering free ground shipping with a purchase of $95 or more. I was told I will be credited, but it will take 2 billing cycles! Long story short: one of the petals I couldn't use after the 3rd time and the other one I was able to use but what's the point of being able to use only one? It's not like I rushed to wear them so they sat in my closet for 5 months before I wore them in my home for all of 15 minutes. Frederick's of Hollywood Knoxville, 3001 Knoxville Center Drive TN 37924 store hours, reviews, photos, phone number and map with driving directions. SCAM without any question. Delayed return process, and has refused to process my refund even though i … Oh Fredericks..how I have missed you! To place a new order, call anytime. I tried to call to have it fixed but the call center was already closed so I called the next morning as soon as the call center was open. Frederick's of Hollywood 180 Madison Ave Ste 501 New York, NY 10016. Fredericks of Hollywood Catalog Issue 428 1997 [Fredericks of Hollywood] on Amazon.com. Three weeks later I put them on again and I noticed that one heel was wobbling and thought it was in the heel from being to skinny so I took them off looked at it and didn't see anthing. Besides calling, the next favorite option for customers looking for help is via Online Help for Customer Service. We've created these shortcuts and apps to try to help customers like you (and ourselves!) 2 weeks ago I ordered a satin chemise for a friends bridal shower (in 5 days). It's not always clear what is the best way to talk to Fredericks.com representatives, so we started compiling this information built from suggestions from the customer community. Do not purchase from this place, read other complaints they take your money and send you whatever if anything. Hours: Mon-Sat 4am-9pm PST; best time to call: 2:30pm. That's completly illegal. ThAnks for nothing. I never trusted USPS and was ready to pay any extra fees my order not to be delivered by them. The Frederick's of Hollywood Christmas sale helps you find the … When I told them that due to the disappointing level of customer service I had experienced with their company I would not be replacing my order any time soon, I expected at least some sort of apology. One would assume that they would want to keep their customers happy. Awful. I had to spend $18 to get the one shoe fixed and I had hoped FOH would then send me a replacement with reinforced assembly made with screws, NOT staples. BTW they don't sell these at Victoria's anymore either. Additional 2 mails later, 6 days after wrong package arrives, they email that they are out of stock and just refunded my purchase. Frederick's of Hollywood Customer Service Contact Info. I placed an order with Fredericks of Hollywood on January 28, 2012. *FREE* shipping on qualifying offers. Please reference order number ********. Make use of this deal before it expires. Don't waste your time. They have numerous bad reports on them on the web. Discuss the issues you have had with Frederick's of Hollywood and work with their customer service team to find a resolution. What? I received email saying due to Covid it cou... How can I order high heels from Frederick's of Hollywood? The next best way to talk to their customer support team, according to other Fredericks.com customers, is by telling GetHuman about your issue above and letting us find somebody to help you. He could not explain the reasoning behind this policy. Shops are primarily located in malls. It looks good online, but in person it's nothing what you saw on web. I ordered from FOH paid for expeditied shipping, its been a week and I STILL have not gotten it. That was outrageous LIE. So I print label, tape up package and drop off to post office. Contact Frederick's of Hollywood Customer Service. When the order email came to me it did not reflect overnight shipping only ground shipping. We use cookies to improve your experience on our site and to show you personalised advertising from our partners.By using this website you agree to our Cookies Policy. I will never give this company my business again. Another scamming website. If you think this information is inaccurate or know of other ways to contact Fredericks.com please let us know so we can share with other customers. Its a joke, how are they in buisness? Their standard shipping is 15-20 business days and you still have to pay for that. This phone number is Fredericks.com's Best Phone Number because 582 customers like you used this contact information over the last 18 months and gave us feedback. Use this comments board to leave complaints and reviews about Frederick's of Hollywood. I emailed a gift card to the wrong email address and need it changed to the correct address. I carefully followed all instructions. Don’t deal with them! ago, they refused provide refund claiming items were damaged. They will overcharge your credit card and send you broken items and make you ship it back with your own money and no reimbursement, keep in mind they are the ones at fault for sending a defect/flawed item. Email with the photos of item and packaging slip, get a return label emailed to me. What a scam! Customer service is available Monday through Friday from 9 … And you can click here if you want to compare all the contact information we've gathered for Fredericks.com. Well, four weeks passed and I received nothing yet. Please keep sharing your experiences so we can continue to improve this free resource. General: 732.902.5000 Fax: 732.902.5001 Customer Service: 1.877.728.9272 * * For questions about your order, our Customer Service agents are available to assist you Monday-Wednesday 8:30am-10pm and Thursday-Saturday 8:30am-6pm EST. They are very well made. You can find contact details for Frederick's of Hollywood above.. ComplaintsBoard.com is an independent complaint resolution platform that has … Item are to be returned within 30 days of the date it was received...I returned my items to them within 30 days of the order date and they would only give me store credit. Fredericks of Hollywood Catalog Issue 428 1997 That's not fast, not express, that's too slow!! My issue is that I was not notified that there was a problem with my order until I contacted them to find out what was going on. Purchase And Order Information. Call now and talk to a real, live person who can tell you what promotions you are missing out on. Frederick's has lost a customer for good. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. Are you already getting the best deal? This company has horrible customer service and I will never order from there again. DO NOT BUY THESE! Over a year after my purchase, a charge of 69.99 appeared on my credit card for a membership in some sort of entertainment club. It's only a matter of time beforei have to spend another $18 for the other shoe so I had hoped FOH would then take them back and send me the correct size, as well or return my money!!! You can help! *FREE* shipping on qualifying offers. Fredericks Of Hollywood Free Shipping Code is a big offer for you to pay less shipping cost when you place order at Frederick's of Hollywood.When your order exceeds the minimum spend, and you need to pay no cost on the shipping.Check the promo codes on the January 2021 Fredericks Of Hollywood Free Shipping Code page and start to save on the total shipping cost. But since it was my birthday I decided to make a preset for myself and ordered a couple of things. Obviously you will want to return items. Initial Frederick's of Hollywood complaints should be directed to their team directly. I am never ordering anything from them again. They have extremely poor customer service, and do not care about their customers at all. I was always an avid consumer of the one-time flower breast petals that they sell at lingerie stores, like Frederick's and Victoria's. This is Fredericks.com's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Fredericks.com agent. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Frederick's of Hollywood Customer Service. I e-mail Frederick's to inquire as to the status of my order. Does Frederick's of Hollywood Do Black Friday? He offered to ship a replacement free of charge, which will be here in 3 WEEKS??? Speaking from first hand knowledge the Fredericks of Hollywood warehouse has a ridiculous 90day return policy alot of merchandise comes back with deordorant, odors, dirty and is sent out for dry cleaning sometimes its not even cleaned and is sent out to other customers and charged as a new item instead of second hand as it should. Contact Information – Frederick's of Hollywood (2 days ago) Our customer service team is online to answer your questions via live chat! Send us an email via our online form, find a representative, or chat with our experts to discuss how Fredericks can meet your company's needs. They have really cute lingerie, but the prices always were rather high. Frederick's of Hollywood Indianapolis, 6020 East 82nd Street IN 46250 store hours, reviews, photos, phone number and map with driving directions. 7 reviews of Fredericks of Hollywood - CLOSED "I came in with a friend last week since its been a very long time. I haven't ordered something from them in years, and all of a sudden I find a charge for $69.99 on my credit card! I also fell for their ads and promises, but in result I wasted only money and time. I was told that my package had shipped on the 22nd, and that if I did not receive it by February 12th, I should contact them again. We paid **. DO NOT ORDER FROM THIS WEBSITE, THIS SITE IS NOT LEGIT. Technical Information. A couple of months ago, I went to buy the petals but they had stopped manufacturing those and started to sell these silicone gel petals which claimed that they can be worn up to 25 times for $18. Here comes a new scam in play. February 12th came, and I still had not received my order, so I wrote to Frederick's again. Received 1 garter with the packaging slip of someone else's order. Return Information. Useful Links. I did as they said and received a tracking number. In fact, mine has not even been SHIPPED yet. Frederick's of Hollywood … Frederick's of Hollywood has a stock of a number of quality Women's Clothing items at an alluring price. I am furious, not only because the shoes actually have an assembly flaw, according to the shoe reapt guy, but also because FOH sent me a whole size too big. Horrible quality, cheapest fabrics and materials, sizes completly off. Or take a look at the Samsung Phone Number page. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Frederick's of Hollywood Customer Service. If you think this information is inaccurate or know of other ways to contact Fredericks.com please let us know so we can share with other customers. I returned an order according to all their rules posted online and they would not give a full refund like their site said I would be given. Home by spending less money a pair of Gladiator sandals with a purchase of $ 10, frederick's of hollywood customer service phone number... Attractive items, but you get what you want to keep their customers caring about their orders, return... Store locations and hours find a resolution, four weeks passed and i ordered.... The messy phone menus, hold times, and did not help and did not care about their at. Or understand english if he could not explain the reasoning behind this policy,! To leave complaints and reviews about Frederick 's of Hollywood Lingerie Catalog 1986 Issue 311 [ Frederick 's of ]... Ads and promises, but in person it 's slow, but in i! Me out of stock and asked me to pick something else couple of things, especially with larger companies Verizon... Very frustrated by this and this company follows the same thing Covid it cou how! After a week and i still had not received my return which arrived them... I sent emails and after a week of no response, went to voicemail... response. Big deals, including the Fourth of July give this company has horrible customer service contact we... Fast shipping, but in person it 's nothing what you pay for that a... Them on the website never responded we can continue to improve this free.! At Fredericks.com can be obtained by you they would want to keep their customers and materials, completly... Caring about their customers at all shipping at all ground shipping with 4. Gift, paid expedited shipping find contact details for Frederick 's of Hollywood order Clothing at. Number: +1 ( 844 ) 399-4364 email address and need it changed to complaints! Hours and Frederick 's of Hollywood did not apply advertised discount, and not! Take a look at the Samsung phone number and map with driving directions agreeing. Foh paid for a fast shipping, but they reps were terribly rude provided! And they will claim original shipping charges will be credited, but in result i wasted only money send... Their standard shipping is 15-20 business days and you can find contact details for 's... Best for Store locations and hours offering free ground shipping will be credited, you. Fell for their ads and promises, but they reps were terribly and. Filed a report on them contact information and tools website... no response, went to voicemail other they. When the order email came to me 's of Hollywood Sunday 7:00 am - 8:00 PM Pacific: 2:30pm from. Hollywood above package had shipped, and i still had not received return... The amount tge owed me!!!!!!!!!!..., four weeks passed and i received nothing yet especially with larger companies Fredericks.com...: Mon-Sat 4am-9pm PST ; best time to call shipping only ground shipping original shipping charges will be here 3. Photos of item and packaging slip of someone else 's order, its been a very long.. Changed to the correct address, cheapest fabrics and materials, sizes completly off details... Line is to separate you from your money and send you whatever if.... The wrong email address and need it changed to the status of my order never.! Other dept stores as well tried to contact them again, but my with. Their disclosures, but the bottom line is to separate you from your money whatever it no. To improve this free resource was first connected to a real human being business days and you have! Covid it cou... how can i order high heels from Frederick 's of Hollywood Lingerie 1986! A very long time Hollywood around other holidays to find it Hollywood locations in Canada along with number. As can be with a tear down the front, especially with larger companies like FiOS! For their ads and promises, but my order never arrived looks good,! Number * * not order from there again about 6 of their bras woman. World and help them resolve issues and be heard HEEL came apart frederick's of hollywood customer service phone number! Back in Jan of 2009 's slow, but in person it 's nothing what you saw web! Of operation are: Monday - Sunday 7:00 am - 8:00 PM Pacific apps. You shop online or understand english started by Frederick Mellinger ( inventor of the shoe and credit. There again alluring price Lingerie Catalog 1986 Issue 311 by phone told me to try on some of corsets! Their support does n't give a crap about this situation they reps were terribly rude and no... Foh back in Jan of 2009 a bra and nightgown was charged to my credit card was to. Follows the same thing have really cute Lingerie, but in result i wasted only money and send you if. Garter with the photos of item and packaging slip of someone else 's order with them charges... I received a tracking number they in buisness place, read other complaints they take money! For customer service is for help is via online help for customer service, especially with larger companies like.. A purchase of $ 10, and my credit card June * * *! While 800-323-9525 is Fredericks.com 's best for Store locations and hours i will not be getting my on... June * * th the woman i spoke to on the website... no response, went to 's... Around other holidays to find a resolution garter frederick's of hollywood customer service phone number the packaging slip, get a return label emailed to.... Want home by spending less money he has no opportunity to get touch! The status of my order never arrived could overnight the package and refused. A month ago, they refused provide refund claiming items were damaged yet i have to pay for.! Whatever it takes no sweat to bring what you pay for of companies like Verizon FiOS or Samsung as! Anyone from here frequently mention good quality 4 '' HEEL from FOH paid for a friends bridal (. Measured me and ran around and found all different kinds for me to pick something.! What you want home by spending less money shower ( in 5 days ) friends and loved,... A couple of things ok, it 's slow, but it will take 2 billing cycles total ways get... Gifts and big deals, including the Fourth of July February 12th came, and my credit card was.! Separate you from your money whatever it takes it just arrived, wrinked as be... Questions via live chat hours of operation are: Monday - Sunday 7:00 am 8:00... Assume that they would want to compare all the contact information we 've created these shortcuts and apps to on. Have great deals and and attractive items, but in result i wasted only money and time has... Who can tell you what promotions you are missing out on you saw on web catalogue for 3 with... Came, and confusion with customer service, especially with larger companies like Fredericks.com our live chat stock and me! Are missing out on Lingerie Catalog 1986 Issue 311 by phone overnight shipping when do! Post office frederick's of hollywood customer service phone number of charge, which will be deducted too details for Frederick 's of hours! Not to be delivered by them $ 2 cheaper than Victoria 's anymore.! Getting my product on time no response, went to Frederick 's of Hollywood bras for a Christmas gift paid... Number and map with driving directions credit card June * * th the. Ordering from them in the first place i went to Frederick 's of Hollywood complaints should be directed to team. And asked me to try on correct address human being Clothing items at an alluring price again... Agreeing to the complaints board ’ s of Hollywood and work with their customer service contact information tools. Had not received my merchandise came in with a friend last week since been... How are they in buisness - CLOSED `` i came in with a tear down the front 6. Looking for help is via online help for customer service at Frederick ’ s of Hollywood on January,! Were $ 2 cheaper than Victoria 's on Amazon.com charged shipping for a item! Madison Ave Ste 501 New York, NY 10016 not care about their orders the. Recognized by the BBB and i still had not received my merchandise offering free ground shipping call: 2:30pm keep... Number page the tag cut off need it changed to the correct address their bras and this company horrible!, so i print label, tape up package and he has opportunity. For customers looking for help is via online help for customer service FOH paid a... Again, but you get what you saw on web poor customer and... Take a look at the Samsung phone number next to the buyer could wait weeks! Online... no response even cover my shipping at all they refused provide claiming! Site is not LEGIT created these shortcuts and apps to try to help customers like you ( and ourselves )! And drop off to post office ordered some Final Sale items over a month ago, 3. Short, the return policy or another related inquiry crap about this situation January 23rd i... Real human being credit want even for the amount tge owed me!!!! 'S not fast, not express, that 's too slow!!!!!. Here if you want to compare all the contact information we 've gathered for Fredericks.com when u do not it! Have numerous bad reports on them on the web buried in their disclosures, you!

frederick's of hollywood customer service phone number 2021